COVID-19

UPDATE (as of Friday, March 27, 2020 at 12PM)

A new Stay At Home Order from Rutherford County, the Town of Bostic, the Town of Forest City, the Town of Lake Lure, the Town of Rutherfordton and the Town of Spindale directs residents to stay at home effective at 6:00 AM on Saturday, March 28, 2020. This Order will be in place for three weeks until April 17, 2020 at 6:00 AM. Please see the full press release and Frequently Asked Questions below.

 

A new Stay At Home Order from Rutherford County, the Town of Bostic, the Town of Forest City, the Town of Lake Lure, the Town of Rutherfordton and the Town of Spindale directs residents to stay at home effective at 6:00 AM on Saturday, March 28, 2020. This Order will be in place for three weeks until April 17, 2020 at 6:00 AM. Please see the full press release and Frequently Asked Questions below.

 

UPDATE (as of Tuesday, March 17, 2020)

A State of Emergency has been declared in the Town of Forest City.

 

The Centers for Disease Control and Prevention has released some helpful tips on how to protect yourself from COVID-19.

 

The coronavirus outbreak (COVID-19) is a rapidly evolving situation and the Town of Forest City is working hard to deliver prompt services to the public while keeping the public and employees safe.  The Town continues to evaluate all policies and operating procedures to ensure the safe delivery of services to our citizens and utility customers. 

 

Effective immediately, all Town of Forest City buildings and facilities will be closed to the public until further notice, with the exception of the Forest City Police Department.  This closure includes Mooneyham Library, Callison Recreation Center, Cool Springs Gymnasium, Golf Course Clubhouse, POPS, Forest City Fire & Rescue, Water Treatment Plant, Public Works, Town Hall, and the Wastewater Treatment Plant.

 

During this closure, payments for utility bills that need to be made in person will only be accepted at the drive-thru window.  If you plan to use the drive-thru window, please bring a copy of your bill to keep the line moving. We encourage you to use one of the following options:

  • Mail your payment to PO Box 728, Forest City, 28043
  • Make an online payment through our website at https://townofforestcity.csibillpay.com/Account/Login.aspx
  • Utilize the drop box that will be open 24 hours daily for payments after regular business hours or for anyone who does not have time to wait in the drive-thru line. The drop box is located on the side of the building at the drive-thru window.

 

The Town has evaluated its policy on disconnection of utilities for nonpayment. The next disconnection date will be delayed until April 14.  We will continue to evaluate the policy as this emergency situation unfolds.  Any additional changes will be posted to the Town’s website and to social media pages. 

 

Garbage and recycling collections will continue on a normal schedule unless notified otherwise.

 

Please contact the following departments for any questions or concerns:


Customer Service - Utility Payments - 828-245-0148
Town Administration - 828-248-5202
Human Resources - 828-248-5242
Parks & Recreation - 828-248-5220
Building Inspections/Planning- 828-248-5239

Public Works – 828-245-0149

Forest City Fire & Rescue - 828-245-2111 (Non-emergency number)
Police Department - 828-245-5555 (Non-emergency number)
 

Please see notes regarding limited staff in the following departments:

Finance

Utilities & Services